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Getting in touch

Volunteering Opportunities

Mind in Harrow recruits for the following activities and projects:

We also have a volunteer training course for people who experience mental health problems. At the end of this three day course participants will have gained the skills and confidence to be able to work on a range of Mind in Harrow projects, with their volunteer work tailored to their interests. For more information on this see our Stepping Stones leaflet.

For the other opportunities above except becoming a Trustee and working in the shop (which have their own specific application processes detailed below), please complete the application form and equalities monitoring form and send them to the relevant coordinator having read the role description below:

Mind in Harrow Volunteer Application form

Mind in Harrow Equalities Monitoring Form


Project: Mental Health Information Service / SWiSH

Title: Mental Health Information Helpline & SWiSH Volunteer

Hours: 4 hours per week

Responsible to: Leah Robertson, Support & Wellbeing Information Worker – Email: l.robertson@mindinharrow.org.uk or Tel: 020 8515 7862

Job Summary: To support the provision of the Mind in Harrow Information Service and Support & Wellbeing Information Service Harrow (SWiSH), as appropriate for a volunteer role, between opening hours 9.30am and 5pm Mon-Fri, except on public holidays.

Key duties:

  • Telephone Information Line
  • To provide support (listening ear) to callers
  • To provide signposting options on the phone, via email or post to callers on local and national services relating to mental health problems
  • To uphold the confidentiality policy of the service
  • To keep relevant records of calls and fulfil required administration procedures in line with Mind in Harrow policy
  • To conduct an initial risk assessment of callers, as appropriate, and refer to Senior Duty Cover to support any person potentially at risk.

Criteria:

  • Able to provide two satisfactory references and Enhanced DBS application with documentation
  • Ability to listen
  • Possess a non-judgmental attitude and have capacity to learn and self-reflect
  • Some prior understanding of mental health would be desirable
  • Ability to support people from diverse cultural backgrounds
  • Willing to commit a minimum of four hours per week for a period of 1 year
  • Reliable, flexible, empathetic




Project: Befriending Service

Title: Befriender

Hours: 2 hours per week for 1 year for each client

Responsible to: Befriending Scheme Coordinator - Meg Hegarty

Email: m.hegarty@mindinharrow.org.uk or Tel: 020 8515 7852

Job Summary: Befriend on a one to one basis that normally lasts for 2 hours per week for 1 year for each client.

Criteria:

  • We are looking for volunteers from all groups in the community, and of all ages and backgrounds.
  • We welcome applications from male volunteers who are currently under represented in our current group of befrienders
  • Experience of mental distress, your own or others’ can be helpful but it is not essential.
  • You must be reliable and able to give time on a regular basis.
  • You need to be patient, a good listener, and able to accept other people as they are.

I love befriending as it is a unique chance to give back to people in a fragile place in their life. It is a great opportunity to learn more and be part of a recovery process.

The next befriending training course will take place on Thursday 2nd and Saturday 4th November – please note you must attend both days of training.

Befriending Scheme Volunteer Leaflet

Befriending Volunteer Training Flyer


Project: Nedaye Zan “Voices of Women” Afghan mental health project

Title: Peer Educator

Location: Harrow

Hours: Half day a week

Project Lead: Nazia Qayumi (Project Coordinator)  

Email: n.qayumi@mindinharrow.org.uk  Tel: 020 8426 0921

Job Summary: Peer Educators support Afghan mental health service users and their families

Key duties: With the support  and help of  Nedaye Zan Project Co-ordinator, around 8  volunteers will work together as ‘Peer Educators’ to support Afghan mental health service users and their famlies by:

  • arranging regular support meetings/lunch 
  • arranging regular information sessions (eg mental health, GP’s, housing)
  • sharing the Afghan cultural perspective with these service providers 
  • acting as an interpreter and helping service users to talk with service providers and share their point of view
  • helping service users understand which services can help them

Criteria:

  • to speak fluent Dari or Pashto and English (ideally)
  • some appreciation of mental health issues as a service user, carer, family member
  • organisational skills 
  • willingness to share Afghan cultural perspective with other people 
  • to be able to work as part of a team 
  • warmth, understanding and sensitivity
  • ability to listen, and to accept people as they are.
  • willingness to learn from your own and others' experience


Project: Somali Hayaan Project (Moving to a Better Place)

Title: Peer Educator

Responsible to: Project Coordinator Abdi Gure 

Email: a.gure@mindinharrow.org.uk  Tel:020 8515 7872

Job Summary:Peer Educators support Somali mental health service users and their families

Key Duties:

  • Arranging regular support meetings/lunch
  • Arranging regular information sessions (e.g mental health, GP’s, housing) 
  • Sharing the Somali cultural perspective with these service providers 
  • Acting as an interpreter and helping service users to talk with service providers and share their point of view 
  • Helping service users understand which services can help them

Criteria: 

  • to speak fluent Somali and English (ideally)
  • some appreciation of mental health issues as a service user, carer, family member
  • organisational skills 
  • willingness to share Somali cultural perspective with other people 
  • to be able to work as part of a team 
  • warmth, understanding and sensitivity
  • ability to listen, and to accept people as they are.
  • willingness to learn from your own and others' experience


Project: Harrow Communities Click

Title: Harrow Communities Click Volunteer

Hours: 4 hours per week

Responsible to: Leah Robertson, Communities Click Worker – Email: l.robertson@mindinharrow.org.uk or Tel: 020 8515 7862


Job Summary: To help with the running of the Harrow Communities Click timebank by attending outreach sessions, inputting members’ data onto the website and engaging with members and potential members.

Key Duties:

  • To attend and facilitate outreach sessions
  • To provide information and advice to Harrow Communities Click members
  • To input members’ data onto the website
  • To help members and potential members identify what they could offer to the project and what they would like to receive
  • To provide support with using the Harrow Communities Click website
  • To tailor support to those who do not use a computer

Criteria: 

  • Able to provide two satisfactory references and Enhanced DBS application with documentation
  • Able to support people from diverse cultural backgrounds, particularly those who may not have direct access to the website
  • Able to facilitate group work as well as talk to individuals
  • Willing to commit a minimum of four hours per week for a period of 1 year
  • Enthusiastic about the timebanking model 
  • Creative and inventive


Project: Mind Charity Shop

Title: Charity Shop Volunteer

Hours: 4 hours per week

Responsible to: Shop Manager

Email: harrowshop@mind.org.uk or Tel: 020 3759 8303

Job Summary: To help run the Mind Charity Shop in Harrow on a voluntary basis.

Key Duties:

  • Dealing with customers
  • Receiving donations from the public
  • Sorting, pricing and displaying stock

Criteria:

  • Ability to work as part of a team
  • Willingness to go on training
  • Reliability and trustworthiness
  • Commitment to at least three months of volunteering
  • An understanding of mental health issues

Charity shop volunteering application form



Mind in Harrow Trustee

Title:  Board Member: Trustee & Director

Hours:  attendance at 8 Board meetings each year plus involvement in Mind in Harrow activities and sub-committees according to interest and need.

Contact:  m.gillham@mindinharrow.org.uk 

Responsible to: Charity Commission and Companies House 

Job Summary: To support the delivery of Mind in Harrow services in accordance with its aims and purpose as set out in its governing documents through contributing to strategic leadership and policy.

Key duties:

  • To attend a minimum of 75% of Board meetings
  • To ensure that Mind in Harrow complies with charity law, company law, and other relevant legislation and regulations
  • To ensure that activities and expenditure are in pursuit of Mind in Harrow's charitable objectives
  • To ensure that Mind in Harrow promotes equality & diversity in all aspects of its work
  • To monitor and evaluate the performance of the organisation
  • To ensure the financial stability of the organisation
  • To represent the Board of Trustees as necessary both internally and externally
  • To accept the responsibilities of a charitable trustee and director of a charitable company.

Criteria:

  • empathy for and commitment to Mind's aims, objectives, and values
  • willingness and ability to devote the necessary time and efort
  • integrity and loyalty to the organisation
  • commitment to Equaliity of Opportunity
  • independent judgement; ability to communicate clearly and sensitively
  • ability to think strategically and creatively.

Application pack: