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On Your Side

Advocacy to help to help people overcome problems with welfare benefits or mental health services.

On Your Side referral form

On Your Side offers specialist mental health advocacy and information to help people overcome problems with welfare benefits or mental health services.

You ask for help from the service directly yourself by calling or emailing us. On Your Side is offered by trained and supervised volunteers with their own lived experience of mental health services (called ‘peers’). These volunteers will be allocated to you based on your individual needs and preferences.

Our volunteers can support you in the following ways

  • Understand what your rights are.
  • Look at information about how different processes work e.g. welfare benefits, health or social services.
  • Accompany you and support you to attend medical and welfare benefit appointments.
  • Help you to tell people what you want.

What On Your Side can’t offer

  • Medical advice.
  • Legal representation.
  • Welfare Benefits advice, casework and form filling.
  • Home visits.
  • Housing issues.

To use the service, you must be

  • Resident of Harrow or Harrow GP.
  • 18 years or over.
  • Accessing no other advocacy service.
  • Requiring Peer Advocate for mental health or welfare benefits support.

For professionals to refer

For full list of tasks included in the support available as part of the service or to discuss a potential suitable referral, please contact us.

If you would like to refer yourself for this service, please complete the form on this page or you can call us or send an email if you have any questions.

How to become a volunteer advocate

Go to our volunteering page and complete the volunteer enquiry form to register your interest and a member of our team will be in contact.

Project volunteering page.


Service contact details

Telephone: 020 8426 0929


“The Peer Advocacy training was fantastic! I have learnt valuable communication skills which I can use in all areas of my life.”
On Your Side Peer Advocate


“Having a peer advocate present at my PIP assessment made all the difference. I felt supported and the assessor was more respectful with someone else with me.”
On Your Side client