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SWISH - Support & Wellbeing Information Service Harrow

Free information and advice for anyone in Harrow aged 18+ to support your wellbeing.

Logo for SWISH service

What is SWiSH?

SWiSH is for anyone living or working in Harrow aged 18 years and over – those looking for help for themselves as well as carers and staff in local organisations. It can offer information or advice about a wide range of local services, including where to keep fit and well, manage finances, join social groups, look for work, start a course, access help with housing or welfare benefits or apply for a personal budget.

What does SWiSH not offer?

SWiSH does not offer financial advice, legal advice, advocacy, 1:1 case support for welfare benefits and housing, but it can provide information about where to find this help. You can access information from SWiSH in a number of ways via phone, email, website, events, bulletins and one-to-one sessions.  Look at the Find more support section on this page to find out more, or click on the button to Refer yourself to SWISH online.

Contact

Call the SWISH Helpline on 020 8515 7867 or email support@SWISHHarrow.org.uk

Harrow Community Action has been commissioned by Harrow Council to run the SWISH Information Service which is a partnership between 5 local specialist organisations.

Visit our SWiSH webpage to find out more about the partners involved!

Mind your Money

Mind in Harrow has recently released our Mind your Money leaflet (13th edition) and shared it with all of our SWiSH partners. If you would like information regarding benefits, debt, cost of living or energy advice then please ask whichever SWiSH partner that you are involved with or click the link here.

Mind your Money is a comprehensive and up to date document with everyone that one would need to know regarding the current state of the benefits system. Not only that but included in the document is advice on getting through the upcoming winter and the Cost of Living crisis as well as advice surrounding debt relief and information of foodbanks and other important support services in the local area.

“Friendly staff and quick service.”

“I like the fact that SWiSH called to check on me.”

“Feels comfortable to call more often now if I need help.”

How does SWiSH relate to the Care Act 2014?

SWiSH has been commissioned by Harrow Council to provide a local Care Act 2014 Information & Advice Service. From April 2015, the Care Act 2014 introduced huge changes to social care services and many new rights for local residents, including a right to information about types of care and how to access them. You can download a summary of the Care Act 2014 or an easy-read explanation.

90%

of SWiSH callers are satisfied with the information provided to them

70%

of SWiSH callers have been able to improve their overall situation

90%

of callers would recommend SWiSH to a friend