50th Anniversary
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Harrow User Group (HUG)

Co-production and Campaigning to change mental health services for the better.

What is user co-production and campaigning?

This is where you can apply your lived and personal experience of mental problems and services to improve things for the better. You can have a real say in how YOUR services are managed. The project also gives you a great opportunity for personal development, to connect with other people, share experiences and support each other.

How can I get involved?

You can become a member of the Harrow User Group (HUG). Benefits include:

  • A free Quarterly Newsletter with up to date news and reviews about mental health issues.
  • Invitations to monthly campaign discussion meetings.
  • Invites to Quarterly Forums where you will have the chance to tell Senior Managers your concerns.
  • Initiations to public engagement events.

Become a HUG Mental Health Champion

If I become a Champion what would I be doing?

You will working with other mental health service users to meet with and campaign for changes with decision-makers in NHS and social services. By representing the voice of other people, you will have the opportunity to make a bigger difference.

You will have the option to be paid for your time as a Champion, through therapeutic earnings, and so if you are claiming welfare benefits, these would not be affected.

How much time will it take?

It’s up to you. When you join the Harrow User Group, you can choose just to receive the benefits or become a more active member as a Champion.

But I don’t already have the skills or confidence to be a Champion?

Mind in Harrow will provide full training and personalised support if you consider being an active member. Being a Champion can be a great way to support you mental health recovery journey!

What does HUG Rep training involve?

This three day course for mental health service users who want to get involved in HUG’s activities will include:

  • Confidence and assertiveness training.
  • Negotiation skills for life.
  • Making friends and meeting people!

To take part, we ask that you are:

  • a resident of Harrow or have a GP in Harrow.
  • 18 years or over.
  • a user of Harrow mental health services – either Harrow NHS specialist mental health services or you mental health being supported by GP.

What do I do now?

Email us or give us a ring on 020 8426 0929 with your name, address, telephone number and we can add you to the Harrow User Group monthly mailing for news on meetings and events.

15,000

people benefitted from our campaign to prevent cuts to Council Tax Support

Over 450

HUG Members

92%

of members attending the HUG Forum said topics were ‘relevant or very relevant’ to their interests.

I’ve experienced increased confidence, feel part of a close-knit group and learnt so much to help my personal development.

I feel like I am helping others and improving mental health services in Harrow.

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Currently, during the coronavirus outbreak, our services and activities are running remotely. We will only begin again to offer face-to-face activities when we can undertake these safely.